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Appointment Reminders

Appointment reminders for clinics: one-tap WhatsApp and automatic app reminders

Reception reaches any patient on WhatsApp from the appointment row, and patients with the app are reminded a day and an hour before.

Most patients who miss an appointment simply forgot. TabeebHub gives you two ways to remind them. Patients — or parents — who use the TabeebHub app get an automatic reminder the day before and an hour before, with nothing for reception to do. For everyone else, every appointment, queue card and patient file has a WhatsApp button: one tap opens the chat with the right number and a greeting already typed, and reception presses Send.

What reminders give you

Automatic reminders in the app

A reminder a day before and an hour before each appointment reaches patients and parents who use the TabeebHub app.

WhatsApp in one tap

From the appointment, the queue or the patient’s file, open a WhatsApp chat with the patient — no copying numbers.

A greeting already typed

The chat opens with a greeting in the composer; edit it or send it as it is. Nothing goes out until you press Send.

The right number every time

For a child without a phone, the button reaches the parent — and says so.

Online bookings answered

Patients who book from your booking page are notified when you accept, so they know the time is theirs.

Less time on the phone

Reception reminds patients from the screen it already has open, instead of dialing number after number.

What to write in a reminder

Short, friendly and specific works best. A few you can send from the WhatsApp button:

  • Hello, this is a reminder of your appointment tomorrow at 5:00 pm with Dr. Ahmed. Reply if you need to change it.
  • Hello, your child’s vaccination appointment is on Sunday at 11:00 am. Please bring the vaccination card.
  • Your follow-up visit is due this week. Reply with a day that suits you and we’ll book it.

How it works

1

Book the appointment

Reception books it, or the patient books from your booking page.

2

The app reminds those who have it

A day before and an hour before, automatically.

3

One tap for everyone else

Open the WhatsApp chat from the appointment and press Send.

Start on the permanent free plan

Every part of TabeebHub works on the Starter plan — no time limit and no card. The plan sets counts (monthly appointments and prescriptions, clinics and staff), not features.

Free clinic management software

Frequently Asked Questions

Are the WhatsApp reminders sent on their own?

No. Automatic reminders go through the TabeebHub app, a day and an hour before. WhatsApp messages are sent by your staff in one tap: the chat opens with the patient’s number and a greeting typed in, and they press Send.

Who gets the automatic app reminders?

Patients — or the parents of children — who have the TabeebHub app on their phone, for their appointments at your clinic.

Do I need WhatsApp Business?

No. The button opens WhatsApp on the device you are using — WhatsApp or WhatsApp Business, whichever you have.

Is it on the free plan?

Yes. The WhatsApp button and the app reminders are both part of the Free plan.

Remind every patient, without the phone calls

Start free — no card, no time limit.